Terms and Conditions

Important pricing terms & conditions

• All three advertised package prices include GST.
• Domain registration is NOT included.
• Domain registration and renewal are paid separately by the customer.
• Domain must be registered in the customer's ownership.
• One-year web hosting is included in all three packages.
• SSL security is included.
• One-year website maintenance is included.
• Paid third-party tools and plugins are extra.
• Google Workspace paid subscriptions are extra.
• E-commerce and payment gateway development are separate services.
• Additional pages are chargeable.
• Major redesigns and new functionality are not included in basic maintenance.
• Google indexing, ranking and Business Profile verification are subject to Google's policies.

Project scope

The scope of each project is defined by the selected package and any written agreement. Work outside the agreed scope may be quoted separately.

Package page limits

Essential includes up to 5 pages, Professional up to 10 pages and Elite up to 15 pages. Additional pages are chargeable.

Payment terms

Package prices are one-time payments and include GST at the applicable rate. Payment milestones will be agreed before work begins.

Domain ownership

Domain registration is not included in any package. Domain registration and renewal are paid separately by the client, and the domain must be registered in the client's ownership.

Hosting conditions

One-year web hosting and SSL security are included in all packages. Renewal after the first year is chargeable and subject to fair-use limits of the hosting plan.

Maintenance limitations

One-year maintenance covers minor content updates, backups and technical support within agreed limits. Major redesigns and new functionality are not included in basic maintenance.

Revision limits

A reasonable number of revisions is included during the design stage. Additional revisions after approval may be chargeable.

Third-party service exclusions

Paid third-party tools, plugins, Google Workspace subscriptions, e-commerce and payment gateway development are not included unless agreed in writing.

Google service limitations

Google Business Profile setup, indexing and Search Console configuration are provided as assistance only. Indexing, ranking and Business Profile verification are subject to Google's policies and are not guaranteed.

Client responsibilities

The client is responsible for providing accurate business information, content, images and approvals on time, and for ensuring they have rights to all materials supplied.